Privacy Policy

The Verity Mountain Ltd
Last updated: 14 January 2026

1. Introduction

The Verity Mountain Ltd (“we”, “us”, “our”) is committed to protecting your privacy with the utmost care, discretion, and respect.

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or submit a private enquiry.

We operate on a low-volume, high-discretion basis.

Your privacy is not a feature — it is fundamental.

The Verity Mountain Ltd is a company registered in England and Wales and complies with the UK General Data Protection Regulation (UK GDPR).

We may update this Privacy Policy from time to time. The date at the top indicates when it was last revised.

2. Information We Collect

When you submit a private enquiry, we may collect the following information: Name or alias (initials or an alias may be used)Email addressTelephone number (if provided)Preferred method and safe time of contactAny information you choose to share in your message
You are never required to disclose sensitive or medical information at the initial enquiry stage.

We do not collect any special category data (e.g. health information) at this stage.

3. How We Use Your Information

We use your information solely to: Respond to your private enquiryCommunicate with you in accordance with your stated preferencesAssess whether our retreat may be an appropriate fit for your needs
We do not use your data for marketing lists, automated profiling, advertising, or unsolicited contact.

4. Confidentiality & High-Level Discretion

All enquiries are handled personally and with absolute confidentiality.

Internal access to personal data is strictly limited to the Founder and Therapeutic Lead
(or designated personnel operating under strict confidentiality obligations).

Your personal information is:never soldnever shared with third parties for marketing purposesnever disclosed without your explicit consent, unless legally required
We do not use third-party CRM systems that could compromise anonymity.

5. Secure Communication

Where discretion is critical, we can communicate via encrypted or privacy-conscious channels
(such as secure email or messaging platforms) upon request.

6. Legal Basis for Processing

We process personal data under the lawful bases of:Legitimate interest – responding to an enquiry you have initiatedConsent – where you provide it (for example, for follow-up communication)

7. Data Retention & Your Rights

Personal data relating to enquiries is retained only for as long as necessary
(typically up to 6 months after last contact, unless otherwise required by law).

Under UK GDPR, you have the right to:request access to your personal datarequest correction or deletionwithdraw consent at any timelodge a complaint with the Information Commissioner’s Office (ICO)
For more information about your rights, visit:
https://ico.org.uk/for-the-public/

Requests can be made via:
info@veritymountain.com

8. Cookies & Analytics

Our website uses limited, essential cookies and anonymised analytics tools
(such as Google Analytics with IP anonymisation enabled) to understand general website usage.

We do not use tracking technologies to identify individuals or build user profiles.

You can manage cookies via your browser settings.

9. Contact

For privacy-related enquiries:
info@veritymountain.com